Ballymoe water outage: Supply restored as network recharges overnight
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Water supply has now been fully restored to customers in Ballymoe following an overnight pump failure.
Our crews in Uisce Éireann worked throughout the day to repair the issue and recharge the network and all customers should now have their normal water supply.
We know how disruptive it can be for families and businesses to be without water, and we would like to thank the Ballymoe community for its patience and understanding today while these essential works were carried out.
To ensure the network has an opportunity to fully replenish and maintain supply levels, nighttime restrictions will remain in place tonight from 11pm to 8am.
This temporary measure will help ensure a reliable water supply is maintained for the community in the days ahead.
Providing an update, Ger Greally of Uisce Éireann said:
"We are pleased to report that repairs have been completed, and the network is recharging, with normal water supply restored to customers across Ballymoe.
"To help safeguard supplies and allow reservoirs to continue recovering, nighttime restrictions will remain in place tonight. These temporary measures will help ensure the network remains stable and resilient."
We understand that a water outage can be more than an inconvenience for customers who rely on a continuous water supply for medical reasons. Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.
Previous Updates
Homes in Ballymoe are experiencing a disruption to their water supply this morning due to an overnight pump failure.
Our crews are on site now working to restore normal water supply. Every effort is being made to get the system back up and running and return water to customers as soon as we can.
Providing an update Ger Greally of Uisce Éireann said:
“We understand how disruptive it is to wake up and find that your water supply has been interrupted, particularly on a Sunday when families are going about their weekend.
“Our crews have been working since early this morning to resolve the issue and restore water to the community as quickly as possible. We hope to have a normal supply restored later this evening.
“We really appreciate the patience and understanding shown by customers while these repairs are being carried out.”
We understand that a water outage can be more than an inconvenience for customers who rely on a continuous water supply for medical reasons. Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.