Crews repairing burst water main supplying Gortahork and Falcarragh

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann is working to restore water supply to homes and businesses in Gortahork, Falcarragh and surrounding areas following an interruption to the water supply at Ardsbeg Water Treatment Plant.

Customers in Gortahork, Falcarragh and surrounding areas in Co Donegal will experience reduced water pressure and/or outages today.

Uisce Éireann’s Adrian Gillespie has assured customers that every effort is being made to restore a full water supply as quickly as possible. “We understand the inconvenience of an unplanned outage and we thank customers for their support while our works continue.” 

Repair teams are currently on site and repairs are expected to be completed by tomorrow.

Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.  

To ensure the safety of the crews carrying out the repairs to the burst and the safety of the public, traffic management will be in place and will be clearly signposted.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number via the panel below.