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Crews making progress to restore water supply in Abbeylara, Co. Longford

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann crews remain on site in Abbeylara, to repair a major burst on a watermain affecting customers across Higginstown, Granard, Abbeylara and the surrounding areas. The repairs are challenging and complex and crews are working to restore normal supply as quickly and as safely as possible.

An alternative water supply in the form of a tanker will remain in place at Abbeylara Handball Alley. Customers are reminded to bring their own containers when collecting water from the tanker and to boil the water before use as a precautionary measure.

Uisce Éireann’s David Gibbons said: “We would like to thank the local community for their patience and support while these challenging and complex repairs continue. We understand the inconvenience caused by an unplanned interruption to the water supply, and our crews are working hard on site to restore normal service as quickly and as safely as possible.”

Once repairs are completed, it typically takes two to three hours for normal supply to return for most customers. Those at the end of the network or on higher ground may experience a longer delay as the system recharges.

For the safety of crews and the public, traffic management remains in place in the area and will be clearly signposted for the duration of the works.

Customers wishing to check for updates can use the reference number LON00113308 in the search bar of our website.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page. 

Previous Updates

Uisce Éireann crews are working to repair a major burst water main leaving Rathcronan reservoir and restore water to customers affected.

As a result, customers in Abbeylara, Higginstown, Granard and surrounding areas in Co. Longford may experience reduced water pressure or interruptions to supply.

Uisce Éireann’s David Gibbons has assured customers that every effort is being made to restore a full water supply as quickly as possible.

“We understand the inconvenience of an unplanned interruption and we thank customers for their support while our works continue.”

Repairs are continuing to prove complex with ongoing difficulty gaining access to the burst water main. To support customers in the area who are experiencing supply issues alternative water supplies will be made available from 7pm this evening at Abbeylara Handball Alley. Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure.

To ensure the safety of the crews carrying out the repairs to the burst and the safety of the public, traffic management will be in place and will be clearly signposted.

Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.

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