Works underway to restore water supply to customers in the Galtee Region

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann is working to restore normal water supply to customers in the Galtee Region and surrounding areas following a significant increase in demand during the recent warm weather combined with ongoing pressure on the raw water source supplying the Galtee Regional Supply Scheme, has resulted in critically low treated reservoir levels, causing low water pressure and supply interruptions for some customers, particularly customers in Cashel town, and those on higher ground.

Alternative water supplies are available for customers at Kilross Village car park, Cullen National School, Limerick Junction car park, Danaskeagh, Kilfeacle, New Inn, Rosegreen Graveyard. 

In Cashel, alternative water supplies are available for customers at Centenary Co-Op, the GAA Field and St John The Baptist National School.   

Customers are reminded to use their own containers when collecting water from tankers and to boil water before consumption as a precautionary measure.

Crews are working to restore supply to impacted customers as quickly as possible.

To help manage day time supplies, night-time restrictions remain in place in Cashel Town and Rosegreen. The restrictions will be in effect between 8pm and 8am and will remain in place until further notice.

"We understand the inconvenience caused by interruptions to water supply and thank customers for their patience while crews work to restore normal service. Every effort is being made to minimise the impact on homes and businesses. However, some customers may continue to experience low pressure or intermittent outages until reservoir levels recover and the network has fully recharged," said Pierce.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Customers can check their supply zone in advance by visiting the Supply and Services section of the website.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channel @IWCare, and through our customer care helpline, which is open 24/7 on 1800 278 278.

Uisce Éireann has a free text alert service providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our Text Alerts page.